“What are we supposed to do here?” is a question I use to gauge a team’s thinking as we tackle problems together. It is important to remember that problem-solving is a skill that can be applied to various situations in life, including those we encounter in business. Sometimes, we may experience a never-ending and frustrating […]
Strategic Planning
Grab Chaos By The Hand … and LEAD! (Appearance on the Breaking Free Show)
It’s easy to expect and demand results from our hard work. It’s more difficult to recognize that putting attention and energy into a new skill will take a lot of time. Time we don’t have. Time we choose to use chasing low hanging fruit – the things that are easy and obvious and are measurable. […]
Three Skills To Leverage in Team Building
For the last several years, businesses have spent tremendous energy and resources on efficiency. Tightening up processes, removing actions lacking returns, and even combining responsibilities into fewer roles. The big question is what to do in an always-changing market where we are overloaded, and often have more than our job – specifically, the people looking […]
Elephants in the (Conference) Room
Elephants have strength and gentleness. They act with power and grace. They have pride and love. Just like elephants, humans also possess contrasting attributes – which can sometimes happen concurrently in an individual or a team. When opposing, interdependent emotions occur simultaneously, the path becomes clouded; momentum slows (even stops), missed deadlines crop up and […]
Get Unstuck Quick! Jessica Dewell’s Appearance on CLBLive
Act To PLAN and Get Unstuck Quick What’s the remedy for being simply, completely, unequivocally stuck? How about recognizing that fact and then moving forward? And that’s just where my discussion with Christine L Bowen on CLBLive began. Read on for the highlights, because the conversation provides solutions right at your fingertips! From the starting […]
What Present Has to do With Business
(Spoiler Alert: There is NO Magic Box) In maintaining a healthy and adaptable business, one helpful tip is to examine situations through different lenses. For example, let’s take the meaning of a single word. Here’s what happens when we look at our business through three definitions of the word “present”: A present?! A gift for […]
How do you get comfortable making choices?
The more we choose the easier the action becomes. There are three main components to making choices: Know there is a choice to be made. Understand what’s in our control (or not). Consider the options. Let’s take moment to clarify: there are decisions we make for ourselves, our families, and for our work. The aforementioned […]
How To Successfully Employ Customer Touchpoints
A previous blog commented on the importance of listening skills in choosing a consultant. Not surprisingly, listening is also important to successful business as a whole. As a business owner or executive, how and how well you listen has a direct impact on how the execution of those decisions and plans will actually benefit […]
Growing Small Business — Factoring in Experience
Room & Board is an American modern furniture and home furnishings retailer whose inventory is 90 percent American-made. Nice, right? Well, the company goes one better: they actually come out and FIX furniture in the customer’s own home. Skeptical? Don’t be – I’ve personally made use of this in-home furniture repair service.
Growing Small Business — Establishing the Cost of a Product or Service
If your small business – and by extension, YOU – are potentially available 24/7, how do you determine what is an equitable, livable fee to charge for your product and/or service? Determining what to charge is a challenge for any business, at the beginning or in product evaluation. There are real-world consequences in charging too much […]
Anticipate the Business Future by Designing It Yourself!
What’s that? You’re not prescient, you say. A person can’t know what’s going to happen with business next week, month or year.