In the midst of any change, and especially rapid change, the weaknesses in process, culture, and even strategy create pressure.
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Designing an Effective Business Delivery Model
In times when we feel pressure to perform, deliver, get something done … decisions may be hasty. They may get the job done in the moment. But are the resulting actions the right ones to turn into part of the delivery process?
The One Sure Way to Improve Your Leadership
With gobs of information about leadership available on different styles, approaches, and what to do to build your own leadership, leadership seems elusive. On the surface it seems to be hard to grasp. Terry “Starbucker” St. Marie, a guest on the BOLD Business Podcast, uses words like caring, respect, connection, and trust. Our life experience […]
Do The Right Thing at the Right Time, More Often
When you set a short- or long-term goal, you have identified an expected outcome. By the time you complete the goal, does the outcome look anything like you initially planned? The answer was unanimously NO from the 100 people I asked. Every single person said the starting goal looked nothing like the expected ending … […]
Anticipating Changing Customer Expectations: An Elusive Leadership Skill
If you are like many leaders, you think about customers often and scan for potential tweaks and improvements in processes and products, so consumers continue to choose yours over another solution. Technology advances have set a high bar for all; people expect tools and products that make lives and work easier, quicker and, yes, cheaper. […]