Effective Delivery Models

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Starting the conversation:

How effective is your organization’s delivery model?

Host: Jessica Dewell
Co-host: Zachary Beach

What You Will Hear:

Know what your goal is, know what is needed, and build the road.

Find a gap in your industry and fill it.

Systems matter, use systems to create an experience with your customers.

Gaps in your industry create opportunity for innovation.

When you are comfortable with norms, you limit your business growth.

Personal leadership is all about embracing change.

Follow the energy and use it to get results.

There is a shut off button to let work go for a bit, use it.

There is discipline around finding out how tactical and creative fit into your projects across weeks and months.

Expect bumps delivering product as they are part of the evolution.

How does your strategy for growth tie to your company’s mission?

Have foresight to know what customers want.

Automation has a diminishing return and creates a limitation on business growth.

Growth mindsets recognize that automation provides more opportunities.

Make infrastructure support your processes – find the right questions to ask for improvement and innovation right now.

Get better at asking questions.

It is BOLD to develop and improve an effective delivery model.

Notable and Quotable:

Quotes_234_Zachary Beach

Jess Dewell 9:08
We have to do what we’re doing, looking for services in our industry, to deliver product to make money, we have to do that internally within our organization because we can’t get comfortable in our own skin. And if people start thinking that they’re really comfortable and everything’s always okay when it’s not, it’s really not

Zachary Beach 16:17
If you are the creative type, then you should have more creative time blocked off for you. That way you could constantly be inside that mindset. That does kind of come down to time management as well. Just make sure you get the basics done first

Zachary Beach 21:46
You go to just start That’s just where most people fail in their businesses, is they just never start one. You’ve been sitting on the fence for like 12 months. Now it’s time to get started.

Zachary Beach 22:46
We’re always looking to constantly innovate. That’s actually one of our core values constantly innovate and improve.

Zachary Beach 36:03
We should all be expanding our minds expanding and reaching for something that’s much higher than us. And if what’s going to get us there is some automation and some things that are going to be taken away from technology, I’m more than happy to step upon it.

Quotes_234_Jess Dewell

Zachary Beach 41:13
Look to your employees . Look to your community. And allow them to do some experimenting because usually you get your best information from either your customers or your employees.

Zachary Beach 43:19
If you’re just managing people, then you’re not actually helping them personally develop, which means that your company is not going to always continue to grow and succeed. And eventually some of your major talent will have leave.

Zachary Beach 46:10
Your delivery model is not exclusive from pretty much anything in the business. It is one hundred percent incorporated because it’s the front lines of your business. When you’re looking to make a delivery model, you have to really think of the entire journey that your customer is going to take because that’s the very beginning of their journey.


learning, delivery model, business plan, innovation, achievement, business growth, prioritization, #ActToPLAN

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