7 Ways to Lead When you Don’t have the Answers

Leading is much more than picking up the slack, motivating or team building. It’s also about keeping the mission (of your role, your team, your department … your company) front and center. The thing is, there are no concrete steps to take that are the same for every situation.

Ambiguity is a phenomenon all company leaders must deal with, often on a daily basis. Increasing one’s comfort with unknowns directly relates to the ability to move into higher positions within a company. As the CEO, President, or Board Member it’s about where things are going, as well as what likely economic and industry changes will impact our business.

Each of the 7 Ways to Lead directly relates to problem-solving. The idea of leading and holding a leadership role is more glamorous than the actual work required. Take away the title, the influence, the idea of what comes with a leading role and what’s left? Problem-solving.

Problem Solving is an art, one that comes with a framework. With a set of steps that stays the same even though every situation changes. Here are 4 Steps for Business Problem Solving to Get Results.

The 7 Ways to Lead When You Don’t have the Answers is useful in conjunction with – as opposed to replacing – the steps that make up the skill of problem-solving. What problem solving know-how does accomplish is  to recognize where we get in our own way … specifically when identifying problems, finding possible solutions, or choosing the best option for a situation.

I am pleased to have spent some time with James Obermayer of Sales Marketing Lead Association on SMLA Radio. You can listen to our conversation here:

In our limited time, we touched on four of the seven points. To get your copy (FREE for a Limited Time) of 7 Ways to Lead When You Don’t Have the Answers, click here 

Here are the 7 Ways to Lead When You Don’t Have the Answers:

  1. Brain Clutter
  2. Too Much Time Management
  3. The Best Business
  4. Ways to Create Customers for Life
  5. Customers are Not Always Right
  6. Seven Quick Ideas to Flex Your Refocus Reflex
  7. Several Tasks: Get to Your Goal

Get Your Copy Free for a limited time here 


And, this is the summary of what Jim and I talked about during the show:

  • The difference between coaches, consultants and me (a business advocate).
  • The business has a mission and purpose – that are not the people in the business.
  • Brain clutter is idea clutter and occurs when we don’t have or stick to priorities.
  • Laugh more – it’s easy to be too serious.
  • Rigidity and flexibility … in doing the work.
  • Say ‘yes’ to less.
  • Customers are not always right.
  • Business results.

Notable and Quotable:

Jessica Dewell: It’s about how to make the best choice at the best time.

James Obermayer: Get people of the me philosophy and back to the business goals.

Jessica Dewell: We can control our priorities.

James Obermayer: Few people connect an idea to a business goal.

James Obermayer: Too much time management? That surprised me!

Jessica Dewell: We can spend too much time planning out our to-do lists. No flexibility means more time rearranging the time to get stuff done (instead of doing the work).

Jessica Dewell: Think. And, evaluate what’s happening with the business.

James Obermayer: Who is the customer?

Jessica Dewell: There is a difference between RESPECT and RIGHT.

Jessica Dewell: The effort we put in needs to (at least) match the output.

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