design thinking Archives

Elevate Customer Experience with AI and Intuitive Leadership

Starting the conversation: Technology integration provides an undeniable benefit to companies, and the organizations which keep customer experience integral to the way they do business will have a competitive advantage. Krishna Raj Raja, Founder & CEO at SupportLogic, shares the necessary elements to be BOLD and design customer experience into the integration of new and […]

Audio Podcast

event July 17, 2025

schedule 46:03

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Adaptability: The New Competitive Advantage

When we continue to create value, solve the right problems at the right time, and be present leaders, our competitive advantage is strengthened and we build internal organizational resilience.

Audio Podcast

event May 20, 2021

schedule 52:23

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Can We Automate Trust?

by Red Direction

Facing uncertainty can be challenging – being a business owner facing uncertainty is tougher. Red Direction helps you [fast track and] grow your business – authentically, pragmatically, and resiliently. Start your journey HERE! Starting the conversation… Trust is proximity, frequency, duration, and intensity. How do we automate elements of trust to better leverage our time […]