Red Direction offers a variety of products.

Service Based Products:

Full refunds only occur prior to any work beginning. In the event a refund is requested and work has begun, a partial refund may be issued. More detail will be outlined based on your specific agreement and scope of work.

Downloadable Products:

Downloadable Products may be refunded when no download/view/access/use has occurred. No refunds will occur for products that have been downloaded, viewed, accessed, or used.

Podcast Supporters:

Supporting the podcast is subscription service with a recurring fee. In the event you are finished with your subscription, you stop at any time. Your subscription will not renew, and access to Listener Support benefits will continue until the paid subscription time has concluded.

Updates to this Policy:

Our business changes constantly, and our policies also change. Please check back as all updates and modifications to this policy will be maintained on this page.

Leadership is Ongoing Work (p241)

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