The quickest way to resolve a problem is to know what the problem really is. Decision-making always sounds easy, but in practice can be difficult. Peeling back the layers of what you think; what you’ve used in the past to fast-track to taking action; and what worked to solve a similar problem in the past are three often-overlooked keys that slow down the path to achievement.
You will hear about the cues to know you are connecting with others, tips to discover your customers’ true problems, and how to operationalize trust. Finding causality helps you find the root issue … in other words, what the actual problem to solve. Jess Dewell talks with Dr. Tom Tonkin, CEO at The Conservatory Group, about how rapport comes before empathy as people want to feel noticed
You solve the problems important to you. When investing in a relationship, selling a service, or even deciding what to do today, those choices reflect your values. Dr. Tom Tonkin, CEO at The Conservatory Group, shares how to quickly find the true problem and what it takes for a successful resolution.
Tags: NLP, natural language processing, problem solving, assumptions, neuroscience, values, actionable goals
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