Reflection on our past actions allows us to choose what action to take next. Your actions are a model for those around you. Using reflection and thoughtful questions, you can choose the learning to take away from mistakes. Those lessons are what help you bounce back. Jess Dewell shares insights from Dominic Rufran, Former NLF and Net Worth Risk Manager; George Papadeas, COO at The HOTH; and Paul Birkett, CEO of Automation Finance.
How leaders respond to their mistakes fortifies or erodes trust within the organization.
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